How can I track the status of my ticket? – Profit by Paymentus

You will receive status updates and be able to reach the support team through email.
You will receive email notifications through every step of the way and to add additional comments, you can reply to the existing email thread.
Additionally, if you have set up your account with Profit's Zendesk portal (you can do this here if you have not done it yet), you can go to your landing page > click on your profile on the top right corner > select "Requests" to track all your current and previously closed requests.