How can I add a credit memo for a customer? – Profit by Paymentus

Click on Get Paid from the left side navigation menu.
Click on the button.
Select Credit Memo.
Fill in the information.
In line Items, add the correct credit memo item and the amount.
If you need to customize the content of your email, click on the Customize Email tab.
If you're ready to send your credit memo, click Submit.
Your credit memo is sent and can be viewed by clicking on the Sent tab.
Your customer will receive an email that you have sent them a credit memo.
When they pay an invoice from you, they'll be able to apply that credit memo.

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